FAQ


Where are you located? TOP

Clappping Tree Design is an online shop but I do live just outside of Ottawa, ON in a quiet little village.  I sell all my items on this website and on Etsy. 

~The Baby Nest, located in Pembroke, ON carries some of my items.

Where to you ship? TOP

I ship everywhere!

Canada and US mostly but I have customers in Australia, Germany, all over the UK, France and Switzerland.

I ship the in the most affordable way to save you money.  If you would like insurance added please contact me for a quote.

How do I order? TOP

Easy as pie!

Just select an item you would like and add it to your cart or email me.  When finished click checkout and select your shipping country.  Press recalculate and then got o payments.  You will be asked for the shipping address and then you will be directed to the payments.  Choose PayPal to use your PayPal account or credit card.

What is a gift registry? TOP

The gift registry is for you to register for an event, such as a baby shower.  Select items you would like and then tell your guests where to go.  If you make it private make sure you send your guests the link.

All guests purchasing an item from a registry please use the Gift registry shipping option for your discounted rate.

I like an item but not the paper..can I pick a different one? TOP

YES!

Just purchase the item and let me know what paper you would like instead!

All my items can be made with any of the paper listed in my blog.

Feedback TOP

Just as a reassurance, I am not new to selling my products online.  I have ran a successful shop on Etsy for over a year.  Let me know if you have any questions at all, I want my customers to be happy!

Currency TOP

All prices listed are in Canadian funds.